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Phil Hugh on Why Relationships Are the Foundation of Good Leadership

Phil Hugh, a hospitality leader with over 30 years in franchise development, tells Greg Aden how relationships built decades earlier shaped every major move in his career.
Phil walks through the Radisson years with Jim Alderman, a colleague he had known for 30 years, and the record breaking 2021 that came from being allowed to build the organization outside the corporate office. He talks candidly about the uncertainty around the brand acquisition and why he chose to start Hugh Hotel Group, partnering with Ignacio of Edinburgh Hospitality on projects including a 600 room Hilton at Chicago O'Hare, the last Club Med in Port St Lucie, and work in Bermuda and Aruba. He describes his model like a Navy SEAL team, matching the right partners to the right project rather than rebuilding a large staff.
Phil also names the mentors who shaped him, including Pamela Gilbert, who told him he would either be her best hire or be gone in six months, Jack Miller, John Osborne, and Keith Pierce, plus the LinkedIn recommendation from Edward Mirza that still moves him.
Connect with Phil Hugh:
linkedin.com/in/phil-hugh-b18a9741
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