Servant Leadership When the Work Is Hard | Kim Biggerstaff and Stephanie Zale

How do you lead a team doing emotionally heavy work day after day without burning them out or losing your own heart for it? Greg Aden talks servant leadership with Kim Biggerstaff and Stephanie Zale of Ascent 121, an Indianapolis based nonprofit providing long term trauma recovery services to teen survivors of sex trafficking across Indiana. They explain why recovery is not a six session fix, and why compassion, authenticity and being genuinely present matter more than being in charge.

In this conversation: - How Stephanie leads a team of clinicians through difficult work by validating how hard it is and staying authentically present - Why every child keeps the same therapist and the same phone number, even after running back to a trafficker - How a board member practices servant leadership without being on the front lines, from awareness talks to encouragement cards for staff - Why leadership is not about the leader but starts with the leader, and the traits Kim and Stephanie say make a great one

Kim Biggerstaff, Ascent 121 https://linkedin.com/in/kim-biggerstaff-0b04091 https://www.ascent121.org

Stephanie Zale, Ascent 121 https://www.ascent121.org

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