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Heart-Led Leadership: The Science of Why It Works | Mark Crowley

October 17, 2021 ยท 28 min

Episode card for The Servant Leadership Podcast

Why do people work harder for some managers and quietly check out for others? Mark Crowley, author of Lead From the Heart, explains the science of heart-led leadership and why caring for people is a performance strategy, not a soft one. He shares how a difficult upbringing shaped the way he managed, and the year of research that showed him why it worked.

In this conversation: - How the vagus nerve connects the heart and the mind, and why feelings drive most of our behavior at work - What coherence research from the Institute of HeartMath says about people performing at their best - The four to one ratio of positive to negative emotions people need to thrive, and why it has to be genuine - Why Mark sees turnover and disengagement as a reflection of leadership, not of the employee

Guest: Mark Crowley, author and leadership expert

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