Mark Crowley on the Science of Leading From the Heart

Mark Crowley, author of Lead From the Heart, tells Greg Aden how a difficult upbringing shaped the way he managed people, and why he spent more than a year hunting for the research that explained why it worked. He walks through the vagus nerve connection between the heart and the mind, the coherence research from the Institute of HeartMath, and the four to one ratio of positive to negative emotions that people need in order to thrive at work. He is candid about the word servant, preferring serving or supportive leadership, while honoring the philosophy behind it. The conversation closes on turnover, disengagement and why Mark sees people leaving as a reflection of leadership rather than of the employee.

Guest: Mark Crowley, author and leadership expert

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