The Servant Leadership Podcast All 102 episodes
Heart-Led Leadership: The Science of Why It Works | Mark Crowley

Why do people work harder for some managers and quietly check out for others? Mark Crowley, author of Lead From the Heart, explains the science of heart-led leadership and why caring for people is a performance strategy, not a soft one. He shares how a difficult upbringing shaped the way he managed, and the year of research that showed him why it worked.
In this conversation: - How the vagus nerve connects the heart and the mind, and why feelings drive most of our behavior at work - What coherence research from the Institute of HeartMath says about people performing at their best - The four to one ratio of positive to negative emotions people need to thrive, and why it has to be genuine - Why Mark sees turnover and disengagement as a reflection of leadership, not of the employee
Guest: Mark Crowley, author and leadership expert
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