Listening Skills for Leaders: From Good to Great With Empathy | Lori Frisher

Your team says "I hear you," but are they really present? Strong listening skills go beyond nodding along. They lead to understanding, trust, and action. Greg Aden talks with Lori Frisher, who wore hearing aids for 30 years and now wears two cochlear implants, about what it actually takes to listen well and lead with empathy.

In this conversation: - Why saying "I hear you" is only the beginning, and how listening should lead to action - The different forms of listening: through eyes, lips, touch, art, and silence - Why empathy may be the most important leadership skill, and where Greg still struggles with it at home - How to go from a good listener to a great one by asking open questions and putting the phone down

Lori Frisher, founder of Ready or Not! Media LinkedIn: https://linkedin.com/in/lorifrisher Website: https://readyornotmedia.com

Timecodes 0:00 - Introduction 1:45 - Lori's Experience With Listening 3:01 - How To Listen 5:45 - Different Forms of Listening 7:31 - Getting Out of Our Selves 9:29 - Lead With Empathy 12:52 - How Lori Shares Her Gifts 16:00 - Opening Minds and Hearts With Ready Or Not! Media 19:45 - Going From Good To Great Listeners 22:47 - Showing Your Human Side 24:52 - Listening With Your Eyes 26:38 - What Do You Express and How Do You Express It 29:35 - Closing Thoughts

Want to keep the conversation going? If something here landed with you, if you have a question about how I work with leaders and their teams, or if you just want to share your own experience, book a 15 minute conversation with me.