The Servant Leadership Podcast All 101 episodes
Why Being Good at Your Job Can Hold You Back | Sarah Howard

Greg Aden talks with Sarah Howard, CEO and partner of Edenburg Hospitality, about what happens when being good at your job becomes the reason nobody lets you grow. Sarah shares her path from hotel housekeeping to company leadership, and how a mentor changed her career by giving her permission to try unfamiliar work, make mistakes, and learn.
They get practical about what service looks like in a business. Sarah explains why she would rather turn down the wrong project than disappoint a client, how working with Ignacio Edenburg helped her become more confident, and what she means by “where hospitality meets audacity.” Greg connects those experiences to curiosity, empathy, and the relationships behind good sales.
The conversation also covers trusting employees to do the jobs you trained them for, the connection between leadership and parenting, and why collaboration can accomplish more than compromise. Sarah closes with a reminder for anyone questioning their place at the table: believe you belong, and keep doing the work.
Connect with Sarah Howard:
linkedin.com/in/showard08
edenburghospitality.com
Sponsored by Interaworks.
What has helped you grow most in your career? A new opportunity, a difficult lesson, or someone willing to take a chance on you? Send us a message!
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CHAPTERS
00:00 Introduction
00:34 Meet Sarah Howard
01:26 From Housekeeper to Hospitality Leader
04:39 Lessons from Red Roof
08:54 The Mentor Who Made Room for Growth
10:57 Taking a Career Risk During the Pandemic
12:43 Joining Edenburg Hospitality
16:16 Building a Business Around Service
19:34 Interaworks Sponsor Break
20:26 Learning Courage from an Unlikely Mentor
22:53 Why Good Sales Starts with Curiosity
25:08 Working as Partners
29:38 Where Hospitality Meets Audacity
31:32 Trusting Your Team to Do Their Job
32:50 What Parenting Teaches Us About Leadership
36:01 Collaboration Instead of Compromise
38:51 Believe You Belong
40:16 Greg’s Closing Thoughts
Want to keep the conversation going? Book a 15 minute conversation with Greg: adenleadership.com/15-minute-sl-podcast-connection
Watch full episodes and shorts on YouTube: Aden Leadership on YouTube
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