The Servant Leadership Podcast All 102 episodes
How to Have Difficult Conversations: Courageous Conversations (June 10, 2021)

Why do so many leaders avoid the conversations that matter most? In this virtual Courageous Conversation session, Greg Aden shows how to have difficult conversations by naming the fear underneath them and learning to prepare for hard talks with your team, your partner, or your kids. He walks through the shifts in empathy, language and behavior, emotions, and listening that make tough conversations easier to have, and the practical tools that help you show up with curiosity instead of judgment.
In this video: - Why fear sits underneath most avoided conversations, and the three second question that changes your response: am I coming from fear or from love? - Why you should replace expectations with agreements, and why appeasing your team is not leading it - How listening with your eyes tells the other person they matter, and why multitasking undermines it - How to use the ladder of inference, triggers, and a focus on interests rather than positions to prepare for hard talks
Want to keep the conversation going? If something here landed with you, if you have a question about how I work with leaders and their teams, or if you just want to share your own experience, book a 15 minute conversation with me.
